eMagin: Once Burned Twice Shy: It’s No Game: Gamification Is Transforming the Call Center (Fighting Distraction and Providing Prompts, Real-Time Feedback, Milestones, Attainable Goals, Head Mounted Display a Perfect Fit)

Sunday, November 30, 2014

It’s No Game: Gamification Is Transforming the Call Center (Fighting Distraction and Providing Prompts, Real-Time Feedback, Milestones, Attainable Goals, Head Mounted Display a Perfect Fit)

http://img.seriousgamesinternational.com/pdf/CallCenter_Whitepaper.pdf

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